账号删除
Account Deletion
删除账号(当下)
Delete Your Account (Presently: Mind Focus & Calm)
最后更新:2026-03-21。你可以通过 App 内操作或本页面提交删除请求。删除后,账号及关联云端数据会被删除(法律要求保留的数据除外)。
Last updated: 2026-03-21. You can request account deletion in-app or from this page. After deletion, your account and related cloud data are removed (except data required by law).
开发者:TheMythandLegend
Developer: TheMythandLegend
如何删除账号
How to Delete Your Account
- 在 App 内进入“我的 / 账号设置”。
- 点击“删除账号”,按提示完成验证。
- 或者在本页面提交删除请求(见下方表单)。
- Open the app and go to "Me / Account Settings".
- Tap "Delete Account" and complete verification.
- Or submit a deletion request from this page (form below).
删除范围与保留规则
Deletion Scope and Retention
- 将删除:账号资料、情绪/能量记录、反思内容、习惯与洞察等账号关联云端数据。
- 可能保留:为履行法律义务、防欺诈、安全审计所需的最小化日志。
- 你也可以先在 App 内导出或备份你需要的数据再删除账号。
- Deleted: account profile, mood/energy logs, reflections, routines, and other account-linked cloud data.
- Retained if required: minimal logs needed for legal compliance, anti-fraud, and security auditing.
- You can export or back up needed data in the app before requesting deletion.
处理时效
Processing Timeline
- 我们通常会在 24 小时内确认收到请求。
- 通常在 7 个工作日内完成删除处理。
- 如需人工核验,处理时间可能延长,我们会通过邮箱通知。
- We usually acknowledge requests within 24 hours.
- Deletion is typically completed within 7 business days.
- If additional verification is needed, processing may take longer and we will notify you by email.
网页提交删除请求
Submit a Deletion Request
如需申请删除账号,请发送邮件至 support@dangxia.app,并在邮件中注明登录账号信息(邮箱/手机号)。
To request account deletion, please email support@dangxia.app and include your login identifier (email/phone).
你也可以前往 联系页面,在“问题类型”中选择「🗑️ 账号删除申请」提交工单。
You can also go to the Contact page and submit a ticket under “🗑️ Account Deletion Request”.
删除请求已提交,我们会尽快通过邮件联系你。
Your deletion request has been sent. We will contact you by email.
提交失败,请稍后重试或直接发送邮件到 support@dangxia.app。
Submission failed. Please retry or email support@dangxia.app.